Passionate about technology, media and chocolate eclairs, I've worked in web and print for over twenty years and now run a digital media consultancy in Scotland.
The picture Marmaduke Grimwig and Co wanted for its website.I love the web. I love the way it connects people whose paths might never cross.
About a month ago, I was pointed to a website via Twitter that stuck in my mind. It was Marmaduke Grimwig and Co, a marketing company creating ‘unique brand experiences’. At the time I remarked to myself that it was a clever piece of marketing and design,... 
Ruth was conspicuous by her absence, Jamie was conspicuous by his afro!There’s an urban myth that haunts critics around the globe. It exists to ensure they stay the distance at even the most dullest of shows. The myth tells the tale of a newspaper reviewer who filed his review of the full show and it goes to print on the same night.
But by the interval, the reviewer had seen enough of this... 
Having lived in some of Scotland’s remotest areas, I have an appreciation for being digitally connected. I have a pretty decent ADSL connection in Forres, and I have a good mobile phone signal most of the places I visit in my local area. It can be patchy ‘out in the sticks’ but I never really feel ‘out of touch’.
When I went ’south’ for my holidays this year, I... 
How much do we trust testimonials? On brochures and websites, they might be taken with a pinch of salt. A selection of the most glowing remarks hand-picked to serve a purpose.
It’s overt marketing and people know that.
Enter review sites. They allow totally independent reviews, good and bad, to appear against an establishment’s listing on a third-party site. It’s a good system, but open... 
Product launches are scary things. You spend however long perfecting your product, but there’s no test like putting it in the hands of the public.
Flipboard is a new app for the iPad that got rave reviews all over the internet on the day it launched. Some of the nicest things that have ever been said about anything were said about Flipboard. It’s a free app that scans your friends’... 
It’s been said that a bad review can be good for business.
Good reviews are naturally sought and welcomed by most, but what do your potential customers think when 100% reviews are good.
If, as they say, nobody’s perfect, does this point to something fishy.
Not necessarily, but how you handle a bad review shows you are human, shows you care and shows that it’s true, nobody is perfect, but... 
